Omnichannel Digital
Customer Engagements
The concept of omnichannel experience (allowing customers to move seamlessly between platforms in the order process) isn’t new. But 5G has raised customer expectations, and telcos must be able to rise to the challenge of delivering what they want.
Comarch BSS helps you enhance customer digital experience, thanks to clear and easy to use dashboards showing consumption, data, voice and SMS use, balances and limits. It also gives operators a 360-degree customer view, which helps improve analytics, recommendations and personalization.
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