Comarch Field Service Management for utilities puts all activities in one place to ensure full overview of certification, reporting, tools, work orders, scheduling and staff deployment.

Comarch FSM offers offline/safety options that make it easy to use. When integrated with ERP systems, it forms the perfect solution for optimization and tracking all FSM activities.

Comarch FSM facilitates automated task assignment that takes into account the skills, availability and location of all technicians, as well as asset management. With this suite of tools, utility and energy companies can optimize work order assignment and improve first-time completion rates for maintenance and installation. Comarch FSM automatically updates service status reports in real time and tracks field operatives using GPS, while offering gamification modes to motivate workers.

All aspects of maintenance, from predictive to corrective and issues raised via trouble tickets are handled by Comarch FSM. Thus, utility companies can react in a timely manner to unexpected problems, and manage a complex program of corrective servicing and maintenance.